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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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G C

February 11, 2025

5  out of  5
rating by G C
"Nicole was very knowledgeable and helpful; she gave me a great quote in a couple days and waited for a week until I was ready to proceed after finding out the other quotes were slower and more expensive"
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Edward Daphney

February 11, 2025

5  out of  5
rating by Edward Daphney
"Crystal is always nice to hear from, very knowledgeable in her position and can help you with if not all the majority of any question involving the farm."
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Eric Childs

February 4, 2025

1  out of  5
rating by Eric Childs
"Wouldn't recommend them to anyone. Been here in PA for about 10 month and have had nothing but trouble from these people. They're a rip off. Will be changing companies soon!!"
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lisa medina

January 23, 2025

5  out of  5
rating by lisa medina
"Joe and Melissa are great insurance to client partners. They walked me through a thorough explanation on a full life policy, and gave me full confidence in their knowledge, customer care and their capabilities to ensure my full understanding and comfort with these services. Exceeded all my expectations"
We responded:
"Lisa, thank you so much for the 5 stars and kind words! We are so pleased that we were able to make you so comfortable with Life insurance and how it works! Please keep us in mind for all of your future insurance needs!"
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Matt Lesoine

January 22, 2025

5  out of  5
rating by Matt Lesoine
"GREAT service! They explain everything very clearly and make sure you understand the coverage."
We responded:
"Matt, thank you so much for the 5 stars and review :) Were so happy your experience with us has been so great and can't wait to help you with all of your insurance needs!"
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Don Abernethy

January 17, 2025

5  out of  5
rating by Don Abernethy
"Melissa is wonderful to work with! She’s friendly, knowledgeable, and truly cares about helping her clients find the right coverage. Highly recommend!"
We responded:
"Don, were so glad that Melissa made you feel so comfortable to quote! Thanks for the 5 Stars :)"
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Taryn Abernethy

January 17, 2025

5  out of  5
rating by Taryn Abernethy
"Melissa is fantastic! Very knowledgeable, friendly, and helpful."
We responded:
"Taryn, were so happy for you to join our State Farm Family! Also glad to hear how wonderful Melissa made your experience getting insurance with us! Thank you!"
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marissa ienuso

January 10, 2025

5  out of  5
rating by marissa ienuso
"Nicole was thorough, polite, professional and efficient. 10/10 recommend!"
We responded:
"Marissa, welcome to our office :) Were so glad that Nicole made your experience a great one!!"
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Toni V

January 7, 2025

5  out of  5
rating by Toni V
"I’ve recently been looking for new car insurance, and found that State Farm was the best for me, not only that but Joe’s staff is amazing! Melissa really helped me get the best insurance for my car and home, she also took the time to explain and go over everything with me, I’ve never in my life had an agent help and explain to me everything that was in my insurance policies, but Melissa went over and beyond to make sure I knew exactly what I was getting, she’s an amazing person and made me feel really good and confident in the insurance I was getting!"
We responded:
"Toni, welcome to the State Farm Family! We are so glad that Melissa was so patient and thorough with you in the explanation of policies. Anything you need going forward, please don't hesitate to reach out to us!"
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Sheldon Brown

January 6, 2025

5  out of  5
rating by Sheldon Brown
"Nicole provided great customer service and she was concise with statefarm's insurance details as they pertained to my new policy make it easy for me to sign up with statefarm. Thanks 👍🤓"
We responded:
"Sheldon, welcome back to us! Were so glad Nicole was so helpful and made everything so easy! Please reach out to us if you have any insurance needs in the future!"
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Samantha Cottone

January 2, 2025

5  out of  5
rating by Samantha Cottone
"The team here is amazing they always get back to you by the end of the day and sometimes after hours!"
We responded:
"Thank you Samantha! We pride ourselves on our communication with our customers and love that we have done right by you! Please remember we are here for any and all of your insurance needs!"
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Tamanna Assih

December 27, 2024

5  out of  5
rating by Tamanna Assih
"Melissa was very helpful and thorough. She communicated very well and followed up with all my questions. Joe Ronco and team have insured our mutilple properties and their quotes are always so reasonable."
We responded:
"We are so happy to hear that you have been with us for multiple insurance needs for a while and are still satisfied! I’m glad Melissa one of our newest producers was so helpful and thorough! Thank you for being the best part of State Farm! "
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Vanessa Jeanne Noval

December 17, 2024

5  out of  5
rating by Vanessa Jeanne Noval
"Nicole was very helpful and She is is very efficient."
We responded:
"We are so happy Nicole was able to start your policies and be helpful! Shes a great asset to our team! Anything you need for insurance going forward please let us know :)"
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Jim Bradford

November 25, 2024

5  out of  5
rating by Jim Bradford
"Nicole at Ronco State Farm Insurance was helpful and thorough when I called regarding insuring our new property. She helped me through all the necessary steps and went above and beyond by going and photographing the property so we could bind our policy in time for closing. Thank you!"
We responded:
"Jim, were so glad that Nicole was helpful and went above and beyond to go forward with the completion of the policy in time! Thank you so much for being the best part of State Farm!"
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Louise DiBernard

November 1, 2024

5  out of  5
rating by Louise DiBernard
"Stephanie at Joe Ronco State Farm is very efficient and knowledgeable and is always able to answer my questions. I recently hit a bear and she handled everything so smoothly and with compassion. She followed up with phone calls to make sure everything was going OK. It makes a big difference when someone gets to know you and not just a policy number."
We responded:
"Louise, Thank you so much for the 5 stars and such kind words for Stephanie! Were so glad that she handled your claim with compassion and was able to get everything taken care of for you! We try to instill going the extra mile for all our customers. We are so glad you are apart of our State Farm Family!"
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Christi Lint

November 1, 2024

5  out of  5
rating by Christi Lint
"Stephanie was very helpful and friendly."
We responded:
"Christi, Thank you for the kind words for Stephanie! It is fantastic that she was helpful and friendly! Thank you for being a part of our State Farm Family!"
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Luis Nunez

October 22, 2024

4  out of  5
rating by Luis Nunez
"Joe Ronco is a pleasant person to talk to and very informed. I could not give a 5 star because I am still not completely happy with the prices even though its not their fault and I will probably never be happy with all insurance company prices"
We responded:
"Luis, thank you for taking the time to share your feedback regarding the recent rate increases on your auto insurance. We understand that changes in pricing can be frustrating and We apologize for any inconvenience caused. Insurance rates are determined by various factors, including, but not limited to the type of coverage, vehicle, model, driving history and market trends. While we strive to provide competitive rates, occasionally, State Farm makes adjustments to ensure that we continue offering comprehensive coverage and exceptional service. We value your loyalty as a customer and would like to address your concerns further. Please reach out to me at 570-534-4800 so we can review your policy and discuss any available options to help mitigate the impact of the rate increase. We appreciate your understanding and look forward to the opportunity to assist you . Sincerely, Joe"
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Michael macsisak

October 12, 2024

5  out of  5
rating by Michael macsisak
"The staff is great Handled my problems with ease Would recommend them"
We responded:
"Michael, we really appreciate the 5 stars! Thank you for being the best part of State Farm :)"
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Morgan Johnson

October 11, 2024

5  out of  5
rating by Morgan Johnson
"Incredibly thorough and helpful!"
We responded:
"Thank you for the fantastic review, we are so grateful for your business and being apart of the State Farm Family :)"
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Kyle Coover

October 11, 2024

5  out of  5
rating by Kyle Coover
"Joe Ronco is hands down the best insurance agent in the Poconos! His communication is excellent, and he’s incredibly knowledgeable and helpful. We use him for everything—home, auto, rental property, life, worker's comp, and financial services. As local real estate agents, we also recommend Joe to our clients, and they’ve all been very happy with his services and rates. We’ve been with Joe for many years and couldn’t be happier with the exceptional service he provides. He even checks in with us regularly and goes over our policies at least once a year. Joe makes everything easier by coming to our home, saving us the hassle of bringing our three kids to his office. We truly appreciate him and plan to stay with him forever!"
We responded:
"Thank you so much for your kind words and for taking the time to leave such a positive review about our office! We are thrilled to hear that you have had such a great experience with us as your insurance agent. It's wonderful to hear that Joe's communication skills, knowledge, and helpfulness have made such a positive impact on your insurance needs. We're glad to hear that you utilize his services for various types of insurance and that he has been able to provide exceptional service for your home, auto, rental property, life, worker's comp, and financial services. It's also great to know that as real estate agents, you confidently recommend Joe to your clients, and they have all been satisfied with his services and rates. It's a testament to Joe's commitment and dedication to his clients. We are delighted to hear that Joe goes above and beyond by regularly checking in with you and reviewing your policies. His willingness to accommodate your busy schedule by coming to your home is truly commendable. Thank you again for your kind words and for your loyalty to our office. We truly appreciate your support, and we're honored to have you as valued clients. Please don't hesitate to reach out if there's anything else we can assist you with in the future."
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Christina Olaes

October 10, 2024

5  out of  5
rating by Christina Olaes
"Stephanie was a great help to me today. She was very knowledgeable about my situation and she promptly gave me the information I needed. She is also very professional and kind. She returns phone calls quickly as well."
We responded:
"Christina, thank you so much for the kind words :) Stephanie is a great asset to our office, and we are grateful that our customers see it too! Thank you for trusting in us and being the best part of State Farm!"
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Julienne Guffain

October 2, 2024

5  out of  5
rating by Julienne Guffain
"Joe and his staff have always been available when I call or need assistance. Our calls are thorough and I never feel rushed. Very happy to have multiple policies with them!"
We responded:
"Julienne, we appreciate your kind words and faith in our office! We pride ourselves on being helpful and courteous to our State Farm family and are glad that you are apart of it!"
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Jean Sanchez

October 1, 2024

5  out of  5
rating by Jean Sanchez
"Took time to go over everything with me, great service."
We responded:
"Jean, thank you so much for the kind review :). We take pride in being there for all of your insurance needs and are looking forward to a great relationship in the future!"
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Lion Lion

October 1, 2024

5  out of  5
rating by Lion Lion
"Stephanie is a great agent explaining me all what happened on my acc very knowledgeable Thank you Stephanie"
We responded:
"Thank you so much for the kind words for Stephanie! We're glad our valued insurance customers can see how much she improves our office!"
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Cameron Sell

September 22, 2024

5  out of  5
rating by Cameron Sell
"The best person I have ever dealt with for all my insurance needs!! Have had an account open since 1983 Joe and his team are the best in the business!!!"
We responded:
"Cameron! We appreciate so much your appreciation for our office! We love servicing you and your family for all of your insurance needs!"