Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Louise DiBernard

Louise DiBernard

November 1, 2024

5  out of  5
rating by Louise DiBernard
"Stephanie at Joe Ronco State Farm is very efficient and knowledgeable and is always able to answer my questions. I recently hit a bear and she handled everything so smoothly and with compassion. She followed up with phone calls to make sure everything was going OK. It makes a big difference when someone gets to know you and not just a policy number."
We responded:
"Louise, Thank you so much for the 5 stars and such kind words for Stephanie! Were so glad that she handled your claim with compassion and was able to get everything taken care of for you! We try to instill going the extra mile for all our customers. We are so glad you are apart of our State Farm Family!"
Profile photo of Christi Lint

Christi Lint

November 1, 2024

5  out of  5
rating by Christi Lint
"Stephanie was very helpful and friendly."
We responded:
"Christi, Thank you for the kind words for Stephanie! It is fantastic that she was helpful and friendly! Thank you for being a part of our State Farm Family!"
Profile photo of Luis Nunez

Luis Nunez

October 22, 2024

4  out of  5
rating by Luis Nunez
"Joe Ronco is a pleasant person to talk to and very informed. I could not give a 5 star because I am still not completely happy with the prices even though its not their fault and I will probably never be happy with all insurance company prices"
We responded:
"Luis, thank you for taking the time to share your feedback regarding the recent rate increases on your auto insurance. We understand that changes in pricing can be frustrating and We apologize for any inconvenience caused. Insurance rates are determined by various factors, including, but not limited to the type of coverage, vehicle, model, driving history and market trends. While we strive to provide competitive rates, occasionally, State Farm makes adjustments to ensure that we continue offering comprehensive coverage and exceptional service. We value your loyalty as a customer and would like to address your concerns further. Please reach out to me at 570-534-4800 so we can review your policy and discuss any available options to help mitigate the impact of the rate increase. We appreciate your understanding and look forward to the opportunity to assist you . Sincerely, Joe"
Profile photo of Michael macsisak

Michael macsisak

October 12, 2024

5  out of  5
rating by Michael macsisak
"The staff is great Handled my problems with ease Would recommend them"
We responded:
"Michael, we really appreciate the 5 stars! Thank you for being the best part of State Farm :)"
Profile photo of Morgan Johnson

Morgan Johnson

October 11, 2024

5  out of  5
rating by Morgan Johnson
"Incredibly thorough and helpful!"
We responded:
"Thank you for the fantastic review, we are so grateful for your business and being apart of the State Farm Family :)"
Profile photo of Kyle Coover

Kyle Coover

October 11, 2024

5  out of  5
rating by Kyle Coover
"Joe Ronco is hands down the best insurance agent in the Poconos! His communication is excellent, and he’s incredibly knowledgeable and helpful. We use him for everything—home, auto, rental property, life, worker's comp, and financial services. As local real estate agents, we also recommend Joe to our clients, and they’ve all been very happy with his services and rates. We’ve been with Joe for many years and couldn’t be happier with the exceptional service he provides. He even checks in with us regularly and goes over our policies at least once a year. Joe makes everything easier by coming to our home, saving us the hassle of bringing our three kids to his office. We truly appreciate him and plan to stay with him forever!"
We responded:
"Thank you so much for your kind words and for taking the time to leave such a positive review about our office! We are thrilled to hear that you have had such a great experience with us as your insurance agent. It's wonderful to hear that Joe's communication skills, knowledge, and helpfulness have made such a positive impact on your insurance needs. We're glad to hear that you utilize his services for various types of insurance and that he has been able to provide exceptional service for your home, auto, rental property, life, worker's comp, and financial services. It's also great to know that as real estate agents, you confidently recommend Joe to your clients, and they have all been satisfied with his services and rates. It's a testament to Joe's commitment and dedication to his clients. We are delighted to hear that Joe goes above and beyond by regularly checking in with you and reviewing your policies. His willingness to accommodate your busy schedule by coming to your home is truly commendable. Thank you again for your kind words and for your loyalty to our office. We truly appreciate your support, and we're honored to have you as valued clients. Please don't hesitate to reach out if there's anything else we can assist you with in the future."
Profile photo of Christina Olaes

Christina Olaes

October 10, 2024

5  out of  5
rating by Christina Olaes
"Stephanie was a great help to me today. She was very knowledgeable about my situation and she promptly gave me the information I needed. She is also very professional and kind. She returns phone calls quickly as well."
We responded:
"Christina, thank you so much for the kind words :) Stephanie is a great asset to our office, and we are grateful that our customers see it too! Thank you for trusting in us and being the best part of State Farm!"
Profile photo of Julienne Guffain

Julienne Guffain

October 2, 2024

5  out of  5
rating by Julienne Guffain
"Joe and his staff have always been available when I call or need assistance. Our calls are thorough and I never feel rushed. Very happy to have multiple policies with them!"
We responded:
"Julienne, we appreciate your kind words and faith in our office! We pride ourselves on being helpful and courteous to our State Farm family and are glad that you are apart of it!"
Profile photo of Jean Sanchez

Jean Sanchez

October 1, 2024

5  out of  5
rating by Jean Sanchez
"Took time to go over everything with me, great service."
We responded:
"Jean, thank you so much for the kind review :). We take pride in being there for all of your insurance needs and are looking forward to a great relationship in the future!"
Profile photo of Lion Lion

Lion Lion

October 1, 2024

5  out of  5
rating by Lion Lion
"Stephanie is a great agent explaining me all what happened on my acc very knowledgeable Thank you Stephanie"
We responded:
"Thank you so much for the kind words for Stephanie! We're glad our valued insurance customers can see how much she improves our office!"
Profile photo of Cameron Sell

Cameron Sell

September 22, 2024

5  out of  5
rating by Cameron Sell
"The best person I have ever dealt with for all my insurance needs!! Have had an account open since 1983 Joe and his team are the best in the business!!!"
We responded:
"Cameron! We appreciate so much your appreciation for our office! We love servicing you and your family for all of your insurance needs!"
Profile photo of Frank Acocella

Frank Acocella

September 13, 2024

5  out of  5
rating by Frank Acocella
"Everyone professional and friendly"
We responded:
"Frank, thank you so much! We appreciate the kind words and strive to be a friendly and professional environment for all of our wonderful State Farm clients like you :)"
Profile photo of Orpheus Frost

Orpheus Frost

August 29, 2024

5  out of  5
rating by Orpheus Frost
"Professional, courteous and a pleasure to work with"
We responded:
"Orpheus. thank you for the kind review! We pride ourselves here in the office to handle everything professionally and efficiently while still being nice! Thank you for being the best part of State Farm :)"
Profile photo of Asadur Rahim

Asadur Rahim

August 29, 2024

5  out of  5
rating by Asadur Rahim
"Stephanie took great care of me as she answered my calls and provided me clear and actionable steps to satisfy my end goals. As a first time home owner many of the processes were confusing and thanks to Stephanie I came away with more clarity"
We responded:
"Asadur, thank you for the great review for Stephanie. She is a great asset in this office and testimonies like this prove to us why! Thank you for being the best part of State Farm!"
Profile photo of Tanya Davis

Tanya Davis

August 23, 2024

5  out of  5
rating by Tanya Davis
"Very nice"
We responded:
"Tanya, thank you for the 5 stars! We are so happy to have you apart of our State Farm Family!"
Profile photo of Jai Bos

Jai Bos

August 20, 2024

5  out of  5
rating by Jai Bos
"Crystal was one of the friendliest people I’ve ever spoken to while dealing with insurance. She was so helpful, answered every question I had and didn’t make me feel silly for my “”silly”” questions 10/10 thank you Crystal!!"
We responded:
"Jai, Tahnk you for the kind words for Crystal! Were so glad that she made you feel comfortable during your quoting procees! We cant wait to work with you here at State Farm Insurance!"
Profile photo of hillhouse designs

hillhouse designs

August 9, 2024

5  out of  5
rating by hillhouse designs
"Pam Martin went above and beyond in getting me the very best deal on my son’s car insurance! She was exceptionally helpful and knowledgeable. She made the whole process a pleasure! Thanks again, Pam!"
We responded:
"Thank you so much for the kind words for Pam! We are so grateful to have her on our team! We are so glad that she went above and beyond for you! Thank you for being the best part of State Farm :)!"
Profile photo of Michael Keber

Michael Keber

August 8, 2024

5  out of  5
rating by Michael Keber
"My wife and I moved to Tannersville 2 years ago, and when we moved in, we found our new agent, Joe, close by. For the past 2 years, we've had an awesome experiences working with Joe & Christian at State Farm! They have always been great at communicating and addressing any policy updates/changes/costs/concerns we have had in that time! I look forward to continuing to work with Joe for the foreseeable future for our insurance needs! Aside from just insurance, it's always a pleasure to speak with either of them about family, events, etc when we catch up. Thanks so much for the great customer service and support!"
We responded:
"Thank you so much for taking the time to leave such a positive review about your experiences with us at our State Farm office in Tannersville. We're thrilled to hear that you have had an awesome two years working with us! We pride ourselves on effective communication and addressing any policy updates, changes, costs, or concerns that our valued clients like you may have. It's great to know that we have been able to provide you with the customer service and support you deserve. We're glad to hear that you not only appreciate their expertise in insurance matters but also enjoy engaging in conversations about family and events. At State Farm, we believe in building strong relationships with our clients, and it's always a pleasure for us to connect on a personal level. Thank you once again for your kind words and for choosing our State Farm office for your insurance needs. We look forward to continuing to serve you for many more years to come. If you ever have any questions or concerns, please don't hesitate to reach out. "
Profile photo of Maria Scotto

Maria Scotto

July 31, 2024

5  out of  5
rating by Maria Scotto
"As soon as you walk in, you get a warm greeting from the receptionist. Nicole Sonnylal was professional and very helpful. She took her time answering my questions. My experience was as if you were talking with family."
We responded:
"Thank you for taking the time to leave us a review! We're thrilled to hear that you received a warm greeting from our receptionist upon entering our establishment. We're also delighted to hear that Nicole Sonnylal provided you with professional and helpful assistance, taking the time to answer all of your questions. We strive to create a welcoming and comfortable environment for all of our customers, and we're glad that your experience felt like talking with family. We appreciate your kind words and look forward to serving you again in the future."
Profile photo of James Belanger

James Belanger

July 25, 2024

5  out of  5
rating by James Belanger
"Joe Ronco and his staff are what all business owners should strive for, (Customer Service)!!!! They are the best!!!"
We responded:
"Hey Jim, Thank you for the kind words. We work hard to provide top notch customer service. Our team really appreciates your business over all these years. Please don't keep us a secret!"
Profile photo of Ally “ALLY” Smith

Ally “ALLY” Smith

July 19, 2024

5  out of  5
rating by Ally “ALLY” Smith
"Nicole was great. She was very knowledgeable, had patience and was relatable and got me what i needed . Thank you for your time. I could of called and received anyone but im glad it was you! Thanks again"
We responded:
"Ally, thank you so much for the kind words for Nicole. Were so happy that you've joined the State Farm Family :)"
Profile photo of Artur Rutowski

Artur Rutowski

July 10, 2024

5  out of  5
rating by Artur Rutowski
"Professional and professional"
We responded:
"Artur, Thank you for the kind words. We are so happy to have you a part of our State Farm family :)"
Profile photo of Dion Collins

Dion Collins

June 20, 2024

5  out of  5
rating by Dion Collins
"I highly recommend State Farm for anyone looking for reliable and responsive insurance coverage. Their commitment to customer satisfaction and excellent service sets them apart from other insurance providers. Thank you, State Farm. Also thank you Crystal for your exceptional service and professionalism."
We responded:
"Dion, thank you so much for your kind words! Were lucky to have you as part of our State Farm family! "
Profile photo of Maria Von Preysing

Maria Von Preysing

June 19, 2024

5  out of  5
rating by Maria Von Preysing
"Nicole was EXTRAORDINARY!, she explain to me the coverage and inmiatle I sing the papers. Very happy with her knologde and what State Farm offer."
We responded:
"Maria, thank you for the kind words for her and were so glad that everything went well with your insurance needs!"
Profile photo of enma2584

enma2584

June 19, 2024

5  out of  5
rating by enma2584
"Nicole was very clear and patient as she explained everything. I would definitely recommend State Farm because of her"
We responded:
"Thank you so much for the kind words for Nicole. Were so glad she was able to help you and that you are happy with moving to State Farm :)"